Travel FAQs - Your Complete Guide 2025

Frequent Asked Questions

Get answers to common questions about Umrah packages, visa processing, and Transportation in Makkah & Madinah

What documents are required for Umrah visa processing?

Essential documents include valid passport (6+ months validity), 2 passport-size photos with white background, vaccination certificates, and proof of accommodation. Our team assists with complete documentation preparation.

What's included in your Umrah packages?

Our packages include visa processing, 4-5 star hotels near Haramain, airport transfers, ziyarat tours, and 24/7 support. Flights can be included on request.

What's included in economy vs luxury Umrah packages?

Economy: 3-star hotels (1km+ from Haram), shared transport
Luxury: 5-star Haram-view hotels, private transfers, ziyarat tours
Compare all package tiers

How to perform Umrah step-by-step for first-timers?

Checkout our Digital step-by-step guidebook.

How do I track my visa status?

Our visa team provides regular updates via WhatsApp/email. You can also check status 24/7 through our online portal with your booking ID.

Can I extend my stay in Saudi Arabia?

Yes, we assist with visa extensions and additional accommodation bookings. Extensions subject to Saudi government regulations.

What COVID-19 requirements are in place?

Currently, Saudi Arabia requires valid vaccination certificates. We stay updated on all health regulations and guide you through requirements.

What payment methods do you accept?

We accept bank transfers, credit/debit cards (Visa/Mastercard), and mobile payments. All transactions are secure and encrypted.

How can our travel agency become a partner?

Register through our B2B portal to access wholesale rates, marketing materials, and dedicated account management. Minimum 10 bookings/year required.

What's the difference between tourist and business visas?

Tourist Visa: Leisure travel, no work permitted (30-90 days)
Business Visa: Meetings/conferences allowed (requires company invitation)

What types of vehicles are available for Makkah-Madinah transfers?

We offer luxury sedans (Camry, Accord), SUVs (Fortuner, Prado), and large vans (Hiace, Staria) for intercity travel.

How do I book airport transfers in Jeddah?

Book online our available deals 24/7 or WhatsApp +92-305-7746464. Provide flight details for meet-and-greet service. We monitor flight delays automatically.

Do you handle corporate visa processing?

Our B2B services include:

  • Bulk business visa processing (EU/Schengen)
  • Employee relocation packages
  • Checkout our available visa's

Why was my Europe visa application rejected?

Common refusal reasons include:

  • Insufficient financial proof (60% of cases)
  • Unclear travel itinerary
  • Previous immigration violations
Our appeal service has 85% success rate for reapplication. CheckOut your eligibility

Can a relative sponsor my Europe visit visa?

Yes, with:

  • Notarized sponsorship letter
  • Host's 6-month bank statements
  • Valid residence permit copy

How long does visa processing usually take?

Standard processing times vary:

  • Tourist visas: 10-15 working days
  • Business visas: 7-10 working days
  • Student visas: 4-8 weeks
Check your country's timeline

Do You Have Any Questions?